← Back to Home

Privacy Policy

Effective date: March 2026  ·  Last updated: March 2026

Loya Store ("we", "us", or "our") is operated by Loya (@that_loya_girl). This Privacy Policy explains how we handle information when you browse this website or contact us to purchase products via WhatsApp. We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We do not require you to create an account to browse Loya Store. The only personal information we collect is what you voluntarily share with us directly through WhatsApp when placing an order or asking a question. This may include:

  • Your name
  • Your phone number (via WhatsApp)
  • Your delivery address (for shipping purposes)
  • Payment confirmation details (UPI transaction ID)

We do not collect sensitive financial information such as bank account numbers or card details. Payments are handled independently by you via UPI or bank transfer.

2. How We Use Your Information

Information you share with us via WhatsApp is used solely to:

  • Process and fulfil your order
  • Communicate shipping updates
  • Respond to your queries and resolve any issues

We will never use your contact information for unsolicited marketing without your explicit consent.

3. Data Sharing

We do not sell, rent, or share your personal data with any third parties for marketing or commercial purposes. Your information is only used to process your order and will not be disclosed to any outside party except where required by law.

4. Cookies & Analytics

This website may use basic, anonymous analytics tools (such as Vercel Analytics or similar) to understand how visitors interact with the site — for example, which pages are viewed most often. This data is aggregated and does not identify individual users. No personally identifiable information is collected through cookies.

You can disable cookies in your browser settings at any time without affecting your ability to browse the site.

5. Affiliate Links Disclosure

Loya Store participates in the Amazon Associates Programme and may earn a small commission when you purchase a product through an affiliate link on this site. This comes at no extra cost to you — the price you pay is exactly the same. We only recommend products that have been personally reviewed by Loya. Affiliate relationships do not influence our reviews or recommendations.

6. Data Retention

Order-related information shared via WhatsApp is retained only as long as needed to fulfil the order and handle any follow-up questions. We do not maintain a formal customer database.

7. Your Rights

You have the right to request deletion of any personal information you have shared with us. To make such a request, please contact us at the email address below and we will action it within 7 working days.

8. Children's Privacy

Loya Store is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has shared personal information with us, please contact us and we will delete it promptly.

9. Contact Us

For any privacy-related questions, data deletion requests, or concerns, please contact us at:

Email: thatloyagirl@gmail.com
Instagram: @that_loya_girl

This policy may be updated from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised policy.